Privacy Policy & Medical Confidentiality
Last updated: November 2026
1. Our Commitment to Your Privacy
Dr. Ghada Yosry Clinics, specializing in ophthalmology, adult and pediatric strabismus, and amblyopia treatment, is committed to safeguarding the privacy and security of personal and medical information of all patients and site visitors in accordance with the highest medical ethics.
2. Information We Collect
We collect only the essential information needed to provide medical care and facilitate appointment booking:
- Contact details: Full name, phone number, and email address when submitting an appointment request or contacting us on WhatsApp.
- Preliminary medical info: Details regarding the case (e.g. strabismus type, patient age, prior surgeries) to assist clinical preparation.
- Technical data: Browser type, operating system, and pages visited to optimize website speed, accessibility, and performance.
3. How We Use Your Information
- Confirming and scheduling clinic appointments and consultations in Cairo (Heliopolis) or Minya.
- Responding to patient inquiries regarding treatments, pre-op guidance, and post-op follow-ups.
- Improving medical awareness content and patient educational resources on eye alignment.
- We strictly never sell, rent, or share personal or medical records with any third parties for commercial marketing.
4. Medical Confidentiality & Data Security
All patient files and medical communications are treated with strict confidentiality under applicable medical regulations. We apply high-grade SSL/TLS encryption and robust security safeguards to prevent unauthorized access.
5. Cookies & Analytics
Our site uses essential cookies to ensure seamless navigation between Arabic and English. We may also use anonymous analytics tools to evaluate traffic patterns and improve usability without linking to individual identities.
6. Your Rights
You have the right to request access to, correction of, or deletion of your contact records from our communication systems at any time by contacting clinic administration.
7. Contact Us
If you have any questions regarding our privacy practices and medical confidentiality, please reach out to us:
- Phone: +20 127 282 1112
- WhatsApp: +20 127 282 1112
- Clinics: Heliopolis (Cairo) & Shalaby (Minya), Egypt